#134) Offer the possibility to return products in-store, in addition to a return-by-mail option

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Misc
 

According to Baymard, about 20% of users prefer returning a product directly to the store or a physical location. “In-store” can be in your brand store, at the post  office and/or at the UPS  location, and it should obviously be free. Present that option visually equally to the mail option.

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