I would give a resounding yes. Free shipping has been slowly turning from a perk into a requirement. 75% of customers expect it and 61% of online shoppers say they’re somewhat likely to cancel a purchase if free shipping isn’t offered. Over 90% of people say free shipping motivates them to shop online more than […]
In either 1971 or 1972, students at the Stanford Artificial Intelligence Laboratory sold a few grams of marijuana to their colleagues at MIT: marking the first recorded instance of commerce being conducted over the internet. E-commerce has grown by leaps and bounds ever since then and accounts for 13.6% of all retail spending in the […]
For you ecom lovers, I listed out the main ecommerce communities (groups) on facebook, in descending order of number of members. If you’re looking for a very engaged group focused on increasing your store’s conversion rate, make sure to join my group Ecom Convert! Join now Here’s the list of the top ecommerce […]
My passion and specialty is helping 7-8 figure ecom stores increase their conversions by improving their user experience.
As part of my work with my clients and my collaboration with agencies such as The Good, Mobile1st and nventive, I have the privilege to audit the user experience of successful online stores, both large and small, in Canada, the US, and abroad.
My background is in IT consulting (analysis and programming) with various agencies and clients since 2001, such as Caisse de Dépôt et de Placement, Imagina, GFI Solutions, Medisys, Schering-Plough, Jean Coutu, and many more.
Besides business, my biggest passions are playing piano, and martial arts.